Terms of service

Last updated: 23 July 2025

Welcome to Muun Skincare. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors. If you do not agree with any part of these terms, you should not access this website or purchase from us.

2. Online Store Terms

By purchasing from Muun Skincare, you confirm that:

  • You are at least 18 years old, or have permission from a parent or guardian.
  • You will not use our products for any illegal or unauthorised purpose.

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We do our best to display accurate information, but:

  • All product descriptions and prices are subject to change without notice.
  • Colours may vary slightly due to screen differences.
  • We cannot guarantee specific results from skincare products, as individual skin types may respond differently.

4. Pricing & Payment

Prices are shown in [AUD/USD/etc.] and include GST (if applicable).

We accept major payment methods through secure third-party gateways. You agree to provide accurate and current payment information.

5. Shipping & Delivery

Shipping times are estimates only and may vary depending on location, customs clearance, and courier delays.

Muun Skincare is not responsible for lost, delayed, or damaged shipments caused by third-party carriers, but we’ll do our best to help resolve any issues.

6. Returns & Refunds

Due to hygiene reasons, we do not accept returns for change of mind.

Refunds are only available for damaged, defective, or incorrect items — subject to review.

Please see our FAQ page for full details.

7. Intellectual Property

All content on this site — including product names, branding, logos, text, and images — is the property of Muun Skincare and protected by copyright and trademark laws.

You may not use or reproduce any part of this website without express permission.

8. Limitation of Liability

Muun Skincare shall not be liable for any direct, indirect, or consequential loss or damage arising from the use (or misuse) of our products or website.

Always perform a patch test before use and consult a healthcare professional if unsure.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of those websites.

10. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of our site following changes means you accept the revised terms.

11. Contact Us

If you have any questions about these Terms, you can reach us at customers@muunskincare.com.